Why 'Set It and Forget It' Doesn’t Work in Payroll Compliance
In the entertainment industry, the pace of change is relentless, especially when it comes to labor, payroll, and compliance. For years, some production companies and payroll teams relied on a “set it and forget it” approach to payroll compliance. They would establish a process, lock in a set of rules based on the current union contracts or wage laws, and assume things would run on autopilot from there.
That strategy may have worked in a slower, more predictable environment. But today, collective bargaining agreements (CBAs) are renegotiated every few years, state and federal labor laws evolve constantly, and streaming platforms have introduced entirely new production models. Failing to update systems, knowledge, and training can lead to costly mistakes. In many cases, those mistakes land squarely in the lap of payroll and support teams.
The Myth of Stability in Entertainment Payroll
It’s easy to assume that once a payroll system is working, it will keep working. This is especially true for long-running television shows or experienced accountants who have “always done it this way.” But contracts expire, laws change, and practices that were compliant two years ago may now expose productions to penalties, grievances, or audit findings.
For example:
- Union contracts change frequently.
The IATSE Basic Agreement was renegotiated in 2021 and again in 2024, with significant changes to rest periods, sick leave accruals, and streaming-specific provisions. SAG-AFTRA’s 2023 theatrical agreement introduced new AI provisions and updated minimums. Each new MOA (Memorandum of Agreement) modifies the way certain terms are interpreted or enforced. - Federal and state laws shift unexpectedly.
California’s Wage Theft Prevention Act notice must now be updated any time there’s a change in wage rates or exempt salary thresholds. New sick leave mandates have rolled out across multiple jurisdictions, including New York and Illinois. The FLSA’s federal minimum salary threshold for exempt employees is set to increase again in 2025. - Tax rules and benefit contributions are dynamic.
The IRS updates supplemental wage tax withholding rates, Social Security wage caps, and 401(k) contribution limits annually. Union benefit plans like MPIPHP or IANBF revise fringe rates and remittance schedules regularly. Failing to apply updated tax rates or pension percentages to your payroll system results in compliance failures.
The rules are never static. If your payroll department isn’t actively tracking changes, updating workflows, and investing in regular training, it’s not compliant — it’s just lucky.
Why Production Support Teams Need to Stay in the Loop
Payroll teams aren’t the only ones who need to stay current. Production coordinators, assistant production accountants, and even line producers play a role in collecting onboarding paperwork, scheduling employees, and fielding timecard questions. If those support roles don’t understand what has changed, such as which tax forms to collect or how turnaround penalties are calculated, errors will cascade into payroll.
Here are just a few ways support teams can contribute to (or undermine) compliance:
- Improper onboarding due to outdated forms or failure to collect local or state tax information
- Timecards approved incorrectly because of misapplied daily or weekly overtime rules
- Incorrect guarantees or meal penalties entered into payroll due to confusion over contract language
- Fringe caps or contribution rules misunderstood, leading to incorrect union remittances
Support teams are often the first line of defense. If they don’t have ongoing training, they may not even recognize that something has changed until a union representative or auditor points it out.
Why Continuous Learning Is the Only Real Solution
“Set it and forget it” doesn’t work because the compliance landscape is always changing. Every time a contract is renegotiated, a new law is passed, or a benefits plan changes its rates, the old rulebook gets partially rewritten.
The only way to stay ahead of this is by investing in continuous learning:
- Annual union contract updates for payroll teams, including coverage of all major CBAs (IATSE, SAG-AFTRA, DGA, WGA, Teamsters)
- Ongoing compliance training focused on federal and state wage laws, including exempt classifications, paid sick leave, overtime, and meal penalties
- Quarterly internal updates that track benefit fund changes, tax updates, and audit requirements
- Role-specific training for support staff like production coordinators, assistant accountants, and post supervisors so each department understands their compliance responsibilities
This doesn’t have to mean hiring a full-time trainer or sending everyone to expensive seminars. Many production companies are turning to eLearning platforms like the FTV Graduate Program to make training flexible, accessible, and scalable. Courses can be completed at the learner’s pace and updated quickly when contract terms or laws change.
Compliance Is a Process, Not a Policy
It’s tempting to think of compliance as a checklist: did we submit timecards, did we pay on time, did we remit fringes? But in the entertainment industry, compliance is a continuous process. It requires systems that can adapt, teams that are trained regularly, and leadership that understands the cost of falling behind.
The risks of sticking to outdated knowledge are significant:
- Union grievances and arbitration costs
- Audit findings and repayment demands from benefit plans
- Fines or penalties from state labor agencies
- Delays in production due to payroll errors
- Reputational damage with crews and industry partners
These costs don’t just fall on payroll—they ripple across the production.
Building a Culture of Compliance
Forward-thinking companies are shifting away from reactive compliance and toward proactive systems. That starts by building a culture where training is expected, staying current is valued, and compliance is treated as a shared responsibility, not just a payroll issue.
Here’s what that looks like:
- New hires onboard with foundational training in wage and hour rules, union terms, and tax documentation requirements
- All-staff updates delivered quarterly or as-needed to reflect major contract or legal changes
- Learning platforms integrated into daily operations, with required compliance certifications and accessible on-demand content
- Clear internal guidance on when and how updates are applied to payroll, contracts, and hiring paperwork
At FTV Consulting, we’ve worked with teams that went from reactive fire-fighting to smooth, organized compliance operations by investing just a few hours each quarter into role-based training. It doesn’t have to be overwhelming. It just has to be continuous.
Final Thoughts
In an industry as complex and fast-moving as film, television, and streaming production, the idea that payroll compliance can be put on autopilot is a myth. Staying compliant isn’t about doing things the way they’ve always been done. It’s about building the capacity to adapt.
Union agreements will change. Laws will evolve. Benefit funds will revise their rules. The question is: will your team be ready?
If your company is still using the “set it and forget it” model, it’s time to reassess. The cost of inaction is simply too high, and the tools for building smarter, ongoing compliance systems are more accessible than ever.